Frequently Asked Questions 🤔

What is POP Party Supplies all about?

At POP Party Supplies, we're all about making your kid's birthday party unforgettable, yet a breeze for you. We offer chic party supplies and activities in unique collections. Serving as the one stop shop for effortless, picture perfect parties.

Fun for the kids. great for the ‘gram. easy on the moms.

Who are the founders of POP Party Supplies? 

POP was founded by 3 working mom’s in the USA who were frustrated trying to balance it all and felt very uninspired with available kids party options. They set out to make unique party experiences that were easy on the moms, great to photograph and most importantly fun for the kids.  

How can I contact POP Party Supplies?

We are here for you, get ahold of us via the following:

 

What is your shipping policy? 

We offer free, fast and reliable shipping for orders over $50 to ensure your party supplies arrive in a timely manner (generally 3-5 business days). You will receive tracking information 24 hours after purchase.

 

Do you offer international shipping?

Unfortunately not at this time, we hope to expand our distribution soon - sign up for our email list to stay informed and send us a note on where we should launch next!

What is your return policy? 

We want you to be thrilled with your party supplies. If you're not satisfied, please contact us within 30 days of receiving your order, and we'll assist you with the return process.

How can I make a return or exchange? 

To initiate a return or exchange, please email us at returns@poppartysupplies.com with your order number and reason for the return. Our team will guide you through the process.

Can I cancel or modify my order after it's been placed? 

We strive to process orders as quickly as possible, but if you need to cancel or modify your order, please contact us at hello@poppartysupplies.com immediately, and we'll do our best to assist you.

How do I ensure the quality of POP Party Supplies products? 

We take quality seriously. However, things happen. If you ever receive a defective item, please contact us at hello@poppartysupplies.com, and we'll make it right.

What collections do you offer? 

We currently offer three collections, with more in the works

🛒 Shop Our Current Themes here:

🎨 Art Party

👩🏽‍🍳 Little Chef  

🐍 Snake Catcher  

Can I find sustainable and eco-friendly party supplies at POP Party Supplies? 

We believe in making a statement while taking care of our beautiful planet. While we continue to try to improve our sustainability efforts - all our paper products are FSC (Forest Stewardship Council) certified. It's our way of ensuring our party supplies come from forests that are treated with love and care.

Can you guide me on how to plan a memorable kids' birthday party?

Certainly! Check out our blog for party planning tips, creative ideas, and inspiration.

How can I stay updated with POP Party Supplies news and promotions?

Stay in the loop by subscribing to our newsletter here and following us on social media. You won't want to miss our exciting updates, promotions, and party inspiration.