Shipping policy

At POP Party Supplies, we know timing matters—especially when you’re planning a party. We work hard to get your order to you quickly, safely, and beautifully packaged.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).Ā You’ll receive a confirmation email with tracking details as soon as your order ships.

During peak seasons (holidays, sales, or new product launches), processing times may be slightly extended—but we always aim to ship as quickly as possible.


Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected delivery speed.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days

Please note: delivery times are estimates and may vary depending on carrier delays or weather conditions.


Free Shipping

We offer free standard shipping on U.S. orders over $75 (before taxes and after discounts).


Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.


Shipping Locations

We currently ship within the United States.

For international shipping inquiries, please contact us at hello@poppartysupplies.com.


Address Accuracy

Please double-check your shipping address at checkout.
Pop Party Supplies is not responsible for orders shipped to incorrectly entered addresses.

If you need to update your address, contact us immediately at hello@poppartysupplies.com—we’ll do our best to help before your order ships.


Lost, Stolen, or Delayed Packages

Once a package has been handed off to the carrier, it is outside of our control. However, we’re here to help:

  • If your package is lost or significantly delayed, please reach out and we’ll assist in filing a claim.


Damaged Orders

If your order arrives damaged, please email us within 5 days of delivery at hello@poppartysupplies.com with photos of the item and packaging.
We’ll make it right as quickly as possible.


Need Help?

We’re here to make your party perfect šŸŽ‰
For any shipping questions, contact us at hello@poppartysupplies.com